Privacy Policy

EcoSmart Solution (ESS) provides an integrated technology package engineered to provide a clean and zero-energy capable solution for entire communities. There are multiple components to this comprehensive system that all work together to reduce consumption, protect the environment, eliminate noise, and save you money (the “ESS System”).   ESS is also concerned with the privacy of your data that is collected by the ESS System.   We will not share it with others unless you have given us permission to do so, or we have anonymized and / or aggregated it such that your information is not personally identifiable.

Our Privacy Policy lays out what data we collect, how we use it, and what your rights are. If you have any questions, please let us know at david.currie@ecosmartsolution.com.

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Information Collected

General Website Data. We collect information about you in various ways when you use our website (the “Site”). We collect personal information you provide to us. For example, we collect your name, email address, and other information you provide via the Site when you submit inquiries or request more information about our developments and services.

When you visit our Site, some information is automatically collected. For example, when you visit our Site your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language, and the website you visited before our site are logged automatically. We also collect information about your usage and activity of the Site.

Cookies. We may automatically collect information using “cookies.” Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our Site and your experience. We may also use cookies to gauge site usage, conduct research and diagnostics to improve the content we provide you, our products and services, to help us analyze general web traffic, and to improve our campaign effectiveness.

Web Beacons. We may collect information using Web beacons. Web beacons are electronic images that may be used via the Site . We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness [and to tell if an email has been opened and acted upon].

Third Party Applications and Services

We may link to certain third party websites and applications, such as Facebook. In those circumstances, your use of the Site will be subject to this Privacy Policy and our Terms & Conditions, whether you are required to click through or otherwise. In addition, the third party website may also impose its own terms and conditions and privacy policies on your activities on their Site. HOWEVER YOU ACCESS OUR SITE, YOU AGREE TO BE BOUND BY AND COMPLY WITH THIS PRIVACY POLICY AND THE TERMS & CONDITIONS AND WAIVE ANY OBJECTION TO THE ENFORCEABILITY THEREOF WITH RESPECT TO YOUR USE OF THE SITE.

We may use tools offered by third party services, such as Facebook, to send data about actions users take on our site. These third party services may use such data to provide measurement services to ESS or to target ads. By continuing to browse on our Site, you consent to cookie (or other tracking technologies) collected by us or its third party vendors, for the purpose of serving targeted advertising.

Your zero-energy capable home includes technology from ESS-approved manufacturers and solution providers, such as Enertech, Sense, and Google Nest who provide applications to monitor or improve energy efficiency, or are manufacturers of components of the ESS System.  Pursuant to your [Homeowner’s Agreement], you have granted consent to ESS to access to information collected through your ESS System in order to maintain and maximize your home’s efficiency.  Only the necessary information is shared in order to facilitate the service.

ESS does not control the information collection practices of its partners, and you are encouraged to consult each manufacturer or solution provider’s privacy policy when setting up services.

 

Use of Information We Collect

No information that we collect that is identifiable to you will be used in any way outside of our company without your express consent, except to the extent identified herein.

We may use information that we collect in the following ways:

– To improve our ESS System and Site. This includes improvements that are specific to your installation and that improve the ESS System and Site.

– To identify opportunities for you to improve the efficiency of your home, such as ways to reduce electricity consumption, or identifying devices that are running inefficiently or may be failing.

–– To provide you with information specific to your house, like a summary of device usage over time, or comparative information relative to others.

– To understand you and your preferences to enhance your experience and enjoyment using our Site and ESS System.

– To respond to your comments and questions and provide customer service.

– To send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

– To link or combine your information with other personal information we get from third parties, to help understand your needs and provide you with better service.

– To provide you with more personalized advertisements, which may include providing third party advertising vendors with data collected to target advertising based on the end users’ online activity.

ESS will store and process personal information in the United States.

 

Sharing of Personal Information

We do not share your personal information with third parties other than as follows:

– with your consent, for example, when you agree to our sharing your information with third parties for their own marketing or services purposes subject to their separate privacy policies

– with third party vendors, consultants and other service providers who work for us and need access to your information to do that work

– to (i) comply with laws or to respond to lawful requests and legal process, (ii) to protect our rights and property and that of our agents, customers, members, and others including to enforce our agreements, policies and terms of use or (iii) in an emergency to protect the personal safety of any person

– in connection with or during negotiation of any merger, financing, acquisition, or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company.

We may also share aggregated or anonymized information which cannot be linked to your specific account or other personal information.

 

Security of your Personal Information

We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

 

Your Information Choices and Changes

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. You may also send requests about your contact preferences and changes to your information including requests to opt-out of sharing your personal information with third parties by emailing david.currie@ecosmartsolution.com.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Service. You can opt-out of the collection and use of information for ad targeting by visiting the NAI website opt-out page here: https://www.networkadvertising.org/choices/ or the DAA opt-out page here: https://www.aboutads.info/ .

 

Changes to this Privacy Policy

This Privacy Policy was last updated 8/6/2020. Due to the rapid evolution of internet technology, this policy will be reviewed periodically and will be updated as appropriate. The Privacy Policy posted on this site will always be the current version. In the unlikely event that ESS plans on using customers’ personal information in a manner substantially different than previously posted, customers will be notified by posting a notice on the ESS website for 30 days before the new use takes effect.

Questions

If you have any questions about this Policy or to access personal information we may have of yours, please contact us at david.currie@ecosmartsolution.com

or by writing to:
9400 Petrichor Blvd.
Manor, TX 78653

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